The article said the woman did not have a DNR request in place. It sounds like it was just rank legalism and lawyer-ese. Personally I don't know how anyone could stand around and watch someone literally die right in front of you, the rules be damned.
The family still has a case if they want one, they could successfully argue that the name "Glenwood Gardens retirement home" is a misnomer due to the legal opinion of the institution, they should be forced to change their name to "Glenwood Gardens - A swell place to die".
And you got that right about money doing things to people Don, I've seen it more than once. And sadly, you are probably right about the heirs.
Some people are apparently Human In Name Only (HINO -- add that to RINO and AINO). Being an EMT for the fire department, my dad went to thousands of medical calls during his career and he said one of the ones he can't forget is where a man had died of a heart attack. When they arrived at the residence, the man's adult son was on the phone with his lawyer about starting the estate proceedings, literally stepping over the body of his father while on the phone.
I don't know what I feel more for those people, contempt or pity.
I would go with contempt. No doubt a person such as you describe has other feral HINOs in their clan, they'll get the same consideration. A whole clan of HINOs, and there are lots of 'em out there.
There is no cure for a rabid dog. It does not matter how much you once loved it. That beloved creature is no longer there. It has no mercy, no kindness, no love, and cannot be allowed to exist. It must be dispatched forthwith. And afterwards, one can mourn, not the rabid creature it had become, but the creature it once was, created by God, filled with the love of mankind, and given as a gift from our Creator. We should act as gifts of the Creator to one another, and not as rabid dogs, lest someone see us as such and treat us as such. Better to lose all we have doing what is right, than fearing lawyers more than God and refusing to protect life.