I think its the same here AMPU, you have to file out paperwork and then que up at local office, I think there might be a orientation/job bank resource thing as well they do in groups, then it is all electronic updates (yes, I am looking for work, blah, blah) and electronic deposits. Other state welfare also requires intitial face to face as well, then I think stuff is mailed out and such. So "lines" could be different day to day.